February 20, 2007

short addendum (and by short I mean long) to restaurant biz

I failed to mention in my post before that my most hated pet peave is when people ask where there food is. I completely understand your concern and that you're hungry, but I promise your food is being cooked and is on the way. Most of the time when people ask, the food is about five minutes from coming out. I promise that I will bring it when it gets ready, and if something goes wrong in the process I will let you know. That way I don't have to hear you ask me dumb questions like, "where is our food?" One day I'm just going to say, "I don't know", or "Oh, it's ready. I was just waiting for you to come and get it." Also, this is not the time to crack corny jokes like, "did you have to kill the cow too", or "the food is slower than Christmas." I have heard them all before. You aren't the first person to tell those jokes, nor are you clever. Bottom line, I don't cook the food I serve it. I will bring it out as soon as it gets ready. Do you think I get some sort of kick out of your food being ready, yet not bringing it to you? I don't. I make money by making you happy and bringing your food promptly. If you didn't want to wait for a minute you should've gone to McDonalds where they serve FAST food. And please, don't try to get my manager and tell him the food is taking too long. Each time we ring up a ticket a time shows up on it so that people who claim they have been waiting for 30 minutes for their food can be put in their place. When you lie and say you've been waiting for thirty minutes we just go in the back, look at the ticket and then laugh at you. Don't try and pull this. We know the truth. I understand that you may be upset, but you're more likely to be met with a cordial response if you're nice about the situation. Ranting and raving about something that is untrue will get you nowhere. For those of you whose food does take a long time, your concerns will be met with our utmost sympathies and you will probably be given something free-which is probably what you wanted anyway.

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